Frequently Asked Questions
What is the minimum and maximum number needed to form a group?
A good rule of thumb is 15 as a minimum, as this is what the airlines use to give a group rate. That being said, we can handle as little as one or as many as you want. A bus holds up to 53 people and the closer your group grows to 40 or 50, the lower the price per person. No matter what size the group, you will have an excellent guide and driver to navigate your experience. With private tours of 1- 7, you will need a private guide who also serves as the driver.
How far in advance should you plan?
12 months is the optimal period for planning a trip. This allows for your people to arrange vacation time from work, save money for the trip and get baby sitters lined up if necessary. Some groups plan 18 months ahead, but the airlines do not release seats until approximately 11 months prior to departure. We like to “shop” fares and book, the minute that they become available in order to get you the best price. We can certainly help you plan a trip with far less lead time, but with a shorter lead time you run the risk of paying more for airline seats.
How much of a deposit is due and when?
We typically require a deposit of $100 per person, which goes to the airline to secure your seats (most companies ask for more, but this is all we take to reserve your flights).
When is the balance due for our trip?
We ask that the balance be paid 40 days before departure.
Can we get a refund if the trip cancels?
All money can be refunded up to 100 days before departure.
Should our group get Travel Insurance?
We highly recommend that everyone get travel insurance. You can book this on your own or have our provider handle it for you. There are different products on the market, from an inexpensive medical coverage which costs approximately $50 to a more comprehensive policy which will cover everything including trip cancellation (cost may range from 8-10% of the cost of your trip).
Is it safe to travel to Israel?
This is an issue of concern for many. There is NO corner of the Earth today which is 100% safe. That being said, statistics show that Israel is far safer than most cities in the United States. There are armed guards and soldiers all over the country, as well as metal detectors in every shopping mall, stadium etc. It has been a way of life in Israel to be prepared and on alert for any security situation. Frankly speaking, the rest of the world could learn from Israel on how to protect it’s citizens. There are statistics from the United States Government confirming this. Television often gives an inaccurate picture of Israel, but almost anyone who has been to Israel will tell you that they felt very comfortable during their trip. Additionally, you will be with your tour guide and driver from morning till evening. They are in constant contact with authorities and should tensions arise in one locale, the tour is simply and seamlessly rerouted to include other sites for the day or two and with the normal schedule resuming after tensions have cleared.